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Privacy Policy

Last updated 1/24/2024

 

INTRODUCTION AND DEFINITIONS

Thank you for choosing to be part of our community at Lauren Helder Coaching, LLC (“Company”, “we”, “us”, or “our”).  We are committed to protecting and respecting your personal information and your right to privacy.  We take your privacy into consideration when you visit our website, www.laurenhelder.com ("Website"), or use any of our resources including, but not limited to, our digital or downloadable resources, audio recordings, or newsletters. (“Services”). 

We refer to any person accessing or using our Services, including visitors to our Website, coaches providing Services on our Website, and other stakeholders working with us in other contexts not specifically addressed in our Privacy Policy, as “you” or “users”.

We encourage you to read our Privacy Policy so you can better understand what information we collect, or that you provide to us, how we use the information, and what rights you have in relation to your information. 

If you have any questions or concerns about our practices with regards to your personal information, please contact us. If there are any terms in our Privacy Policy that you do not agree with, please reach out to us, and immediately discontinue the use of Website and Services.

SCOPE

Our Privacy Policy explains our practices for collecting, using, maintaining, protecting, and disclosing your personal information when you use our Website and Services, such as when you:

  • Navigate our website;

  • Click on internal links;

  • Participate in one or more of our Services; and

  • Fill out a Webform

Our Privacy Policy does not apply to:

Third-Party Sites. Websites, apps, videos (embedded or direct links), or other content (each a “Linked Site”) to which we link that are not operated by us. Linked Sites have their own personal information collection and use practices, and we are not responsible for those practices. We encourage you to read each Linked Site’s privacy disclosures to understand how your personal information is processed.

Non-Personal Information. Our processing of information that cannot be linked to an identifiable or identified individual. We may process this data for any legitimate business purpose.

 

WHAT INFORMATION DO WE COLLECT, AND WHAT DO WE DO WITH IT?

Personally Submitted Information and Contributions

When you enroll as a client (“Learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

We may then send you emails about our site and related coaching and other updates. We may also use your email to inform you about changes to the coaching or collect your opinion.

When you submit information to this website via webform (such as our Contact Us form or newsletter signup, popup or embedded form), we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Wix, our online store hosting provider, so that they can provide website services to us. 

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Wix, our email marketing provider, so they can send these emails on our behalf.

Website Visitation and Analytics

As this website is hosted by Wix, Wix collects personal data when you visit this website, including:

  • Information about your browser, network, and device,

  • Web pages you visited prior to coming to this website,

  • Web pages you view while on this website, and

  • Your IP address.

Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyzes the data in a depersonalized form.

This website also collects personal data to power our site analytics, including:

  • Information about your browser, network, and device;

  • Web pages you visited prior to coming to this website; and,

  • Your IP address.

This information may also include details about your use of this website, including:

  • Clicks,

  • Internal links,

  • Pages visited,

  • Scrolling, 

  • Searches, and

  • Timestamps.

We share this information with Wix, our website analytics provider, to learn about site traffic and activity.

 

HOW IS DATA COLLECTED?

We want to explain how we collect data. Personal information that you voluntarily submit is collected through secure webforms and is shared with our website and forms provider, Wix. 

To better understand website usage and traffic, we utilize the services of Wix, our analytics provider. Wix uses cookies to gather this data.

What are cookies and how do we use them? 

As noted above, our Website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

HOW IS CONSENT GIVEN?

When you provide us with personal information to become a Learner on our site or purchase services, you imply that you consent to our collecting and using your personal information for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We understand that circumstances may change, and you may wish to withdraw your consent. If you have previously opted in and would like to revoke your consent for us to contact you or for the continued collection, use, or disclosure of your information, you can do so at any time. To ensure that your preferences are respected, please contact us with your written request. 

 

PAYMENT

We use third-party payment processors, such as Venmo and PayPal, for transactions related to our Services. All payments are encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We retain your purchase transaction data only for the duration necessary to finalize your purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so.

 

UPDATES TO OUR PRIVACY POLICY

We reserve the right to update this Privacy Policy from time to time as necessary to stay compliant with relevant laws.  We encourage you to frequently review this Privacy to stay informed of how we are protecting your information.  The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. 

If we make material changes to this privacy policy, we shall notify you by prominently posting a notice of such changes. 

 

CONTACT US

If you have any questions or comments regarding our Privacy Policy, please feel free to contact us. You can reach us via email at laurenhelder.com.

We value your feedback and will respond to your inquiries as promptly as possible.

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